A special Ticket System is available to all those customers who purchased the Facebook Live Chat plugin
Help Desk Support
http://ninjateam.org/support
Once again, thank you so much for purchasing the Facebook Live Chat. As I said at the beginning, I’d be glad to help you if you have any questions relating to this plugin. No guarantees, but I’ll do my best to assist. If you have a more general question relating to the plugins on CodeCanyon, you might consider visiting the forums and asking your question in the “Item Discussion” section.